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News and views from the automotive industry.

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Will this be the biggest year yet for electric vehicles?

2020 is likely to be the biggest year yet for electrical vehicles, with risin...

The award goes to… find out the winners at the 2020 AM Aw...

Almost a thousand motor industry executives gathered to celebrate the 2020 AM...

Automotive trends to expect in the 2020s

2020 is the beginning of a decade set for great change in the automotive indu...

AM Awards is here again… who made the 2020 final?

Car Care Plan continues to sponsor the Used Car of the Year Award to show our...

Outstanding UX will bring customers to your dealership

Buying a car should be a seamless process, enjoyable UX can attract customers...

Top 5 tips for putting your customer first

Here are our top five tips for putting customers at the heart of your business:

Car Care Plan’s Conduct Risk Officer, summarises the FCA’...

Following several years of focus, the Financial Conduct Authority (FCA) has p...

Helping customers find the right financial add-on products

When a customer comes to your dealership to buy a car, they may not be aware ...

Would your customers benefit from European Roadside Assis...

If the worst was to happen and your customer’s car breaks down somewhere in E...

Why car retailers should be offering breakdown cover to c...

Breakdown cover isn’t just a “nice to have” – it’s an essential aftercare pro...

Super Service Plans: What’s the Benefit?

Customers like to know they have peace of mind regarding the future of their ...

Car sales stem from a great digital customer experience

A customer’s experience of your business no longer begins with a handshake; i...

Get your digital marketing right and get car buyers throu...

Six out of 10 car shoppers entering the market are unsure of which car to buy...

How to capture and use customer data effectively (and law...

Data has become a commodity and a valuable asset to any business that provide...

How ready is your dealership for the rise of electric veh...

In our latest eBook, “The rise of electric vehicles”, we take a c...

Car videos that will attract buyers to your brand or deal...

More than nine in ten car buyers are researching online before they buy, acco...

How video gets car buyers into your showroom

Video is a powerful tool to get website visitors onto your showroom floor, ac...

Improving protection for insurance customers

The Financial Conduct Authority (FCA) has warned insurance companies that cus...

Top five customer loyalty trends for your dealership

Building a loyal customer base, retaining those customers and rewarding them ...

Connected car technology boosts dealers’ customer loyalty

Here we will explore how manufacturers and dealers can use the technology to ...
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