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News and views from the automotive industry.

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Connected car technology boosts dealers’ customer loyalty

Here we will explore how manufacturers and dealers can use the technology to ...

How connected cars are changing the future of motoring

Connected cars are an increasingly common sight on our roads. The term actual...

Used car prices on the rise – protect your customer’s inv...

Used car prices soared at the end of 2018 – increasing by 5% over the previou...

Proactive reminders boost aftersales success for car dealers

Almost two-thirds of motorists agreed they would use a car dealer that proact...

Announcing the finalists for AM Awards 2019

The finalists for AM Awards 2019 have been announced, including for the covet...

How to cater to “now” consumers in the auto industry

“Now” consumers are those who want real-time customer service, so they can ge...

Industry reaction to Government’s Road to Zero Strategy

The automotive industry has given a mixed reaction to the Government’s recent...

New car registrations fall but used car prices continue t...

Collapsing diesel sales have dragged new car registrations deeper into the re...

The ICO’s GDPR self-assessment toolkit – are you compliant?

The General Data Protection Regulation (GDPR) has been enforceable since May ...

World’s largest automotive markets customer service survey

Customer service in the automotive industry has not kept pace with customers’...

IDD interview with Car Care Plan’s Head of Compliance – P...

This is the third instalment of our Insurance Distribution Directive (IDD) Q&...

IDD Interview with Car Care Plan’s Head of Compliance – P...

In the first part of our Q&A with Car Care Plan’s Head of Compliance, Gav...

IDD Interview with Car Care Plan’s Head of Compliance – P...

Our next three blogs introduce the Insurance Distribution Directive (IDD), th...

Car retailers concerned over stock and supply ahead of WLTP

The National Franchised Dealers Association (NFDA) has said car retailers are...

New car fuel economy test WLTP mandatory from Sept 2018

All new car registrations will be subject to a more rigorous fuel economy tes...

How much are car buyers willing to spend on a car online?

Websites are a vitally important part of the buying process for motorists in ...

The winners of the Motor Trader Industry Awards 2018 Cust...

The Motor Trader Industry Awards 2018 concluded with a gala dinner, hosted by...

New GAP sales process boosts sales for car retailer

Almost two years have passed since the Financial Conduct Authority (FCA) intr...

Smart, autonomous, talking cars – what is coming next?

New or updated car models are announced each year with ever more advanced tec...

Is the UK infrastructure ready for a surge in electric ve...

Since the start of industrialised automotive manufacturing in the early 20th ...
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