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News and views from the automotive industry.

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Get your digital marketing right and get car buyers throu...

Six out of 10 car shoppers entering the market are unsure of which car to buy...

How to capture and use customer data effectively (and law...

Data has become a commodity and a valuable asset to any business that provide...

How ready is your dealership for the rise of electric veh...

In our latest eBook, “The rise of electric vehicles”, we take a c...

Car videos that will attract buyers to your brand or deal...

More than nine in ten car buyers are researching online before they buy, acco...

How video gets car buyers into your showroom

Video is a powerful tool to get website visitors onto your showroom floor, ac...

Improving protection for insurance customers

The Financial Conduct Authority (FCA) has warned insurance companies that cus...

Top five customer loyalty trends for your dealership

Building a loyal customer base, retaining those customers and rewarding them ...

Connected car technology boosts dealers’ customer loyalty

Here we will explore how manufacturers and dealers can use the technology to ...

How connected cars are changing the future of motoring

Connected cars are an increasingly common sight on our roads. The term actual...

Used car prices on the rise – protect your customer’s inv...

Used car prices soared at the end of 2018 – increasing by 5% over the previou...

Proactive reminders boost aftersales success for car dealers

Almost two-thirds of motorists agreed they would use a car dealer that proact...

Announcing the finalists for AM Awards 2019

The finalists for AM Awards 2019 have been announced, including for the covet...

How to cater to “now” consumers in the auto industry

“Now” consumers are those who want real-time customer service, so they can ge...

Industry reaction to Government’s Road to Zero Strategy

The automotive industry has given a mixed reaction to the Government’s recent...

New car registrations fall but used car prices continue t...

Collapsing diesel sales have dragged new car registrations deeper into the re...

The ICO’s GDPR self-assessment toolkit – are you compliant?

The General Data Protection Regulation (GDPR) has been enforceable since May ...

World’s largest automotive markets customer service survey

Customer service in the automotive industry has not kept pace with customers’...

IDD interview with Car Care Plan’s Head of Compliance – P...

This is the third instalment of our Insurance Distribution Directive (IDD) Q&...

IDD Interview with Car Care Plan’s Head of Compliance – P...

In the first part of our Q&A with Car Care Plan’s Head of Compliance, Gav...

IDD Interview with Car Care Plan’s Head of Compliance – P...

Our next three blogs introduce the Insurance Distribution Directive (IDD), th...
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