eBook Resources

Our e-books have everything you need to know about vehicle warranty and asset protection products, including relevant industry guides and literature. Download for free.

FCA regulation changes: have they affected GAP sales?

It has been over a year since the Financial Conduct Authority (FCA) introduced changes…

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Brexit and the automotive industry

The referendum on Britain’s membership of the European Union in June saw 52% of the turnout voting to leave…

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Car retailers and the Consumer Rights Act

This eBook provides information, advice and guidance on the Consumer Rights Act…

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Complete guide to Cosmetic Repair Insurance

In this eBook from Car Care Plan, we will look at how your customers can protect their investment and…

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Digital technology for dealerships

In this eBook from Car Care Plan we will look at how digital technology has changed…

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Complete guide to Warranty

Warranty can be a hugely important factor when a customer is deciding to buy a new or used car…

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Complete guide to GAP Insurance

Guaranteed Asset Protection (GAP) is popular because it provides peace of mind. Everyone knows vehicles…

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Get ready for FCA Regulation changes in September 2015

The Financial Conduct Authority (FCA) is introducing a number of key changes to the way insurance products can be promoted…

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A guide to motoring financial aftercare

This eBook provides free and impartial advice on motoring financial aftercare products…

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FCA Regulations – How will they affect you?

The Financial Conduct Authority (FCA) has issued recommendations that could affect the way insurance add-on products are sold…

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Putting customers at the heart of your business

Putting customers at the heart of your business can have a major impact on your bottom line…

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How the FCA changes will affect you

In recent years there have been many publicised issues surrounding the mis-selling of financial products…

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Protecting your customers with GAP insurance

Guaranteed Asset Protection (GAP) insurance remains a popular financial aftercare product among car buyers because…

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Complete guide to GDPR: The new data protection law

The automotive industry must start planning and preparing for the General Data Protection Regulation…

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Customer Service – Essential to Success

Your customers should be at the heart of everything you do. Whether you’re selling vehicles or services…

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GDPR – Is the automotive industry compliant?

The General Data Protection Regulation (GDPR) has far-reaching implications for every business that collects, processes and stores…

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