Claims & Call Handling

An experience your customers will remember for all the right reasons. Our knowledgeable claims and call handling teams have years of industry experience, making us the preferred partner for car dealers and manufacturers worldwide.

Transparent, open, and honest

We don’t hide behind misleading small print. Our fully qualified claims handling teams are the backbone of our operation. Their professionalism and service levels have seen us become the partner of choice, handling over 569,000 calls annually on behalf of our clients.

Benefits Include:

  • A personally tailored package
  • An efficient and clear claims process
  • A fully-qualified and experienced team
  • All claims handled directly with the repairer
  • A hassle-free experience for your customers

A service tailored to your business

We offer partners tailored claims and calls handling packages built around your brand and the needs of your customers. Our system is straightforward, easy, and customisable, to make the registration and claims process a seamless experience from start to finish.

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In 2022 our experts handled:

  • Over 569,000 Calls
    2,279 calls every working day
  • Over 298,000 Claims
    1,190 per working day

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