Careers
Business Support Administrator (Fixed Term Contract - 6 months)
The primary function of the Business Operations Administrator role is to provide administrative support to internal departments across head office and field sales teams. This role is a fixed term contract for a period of 6 months.
Principle Responsibilities
- Handle all Business Partner management tasks including creating new Business Partners for partial refunds, GAP claims and repairers and BACS amendments
- Manage bank account changes/cancellations for both business clients and retail customers
- Establish excellent working relationships with all internal departments and Sales teams
- Printing, binding and laminating tasks to produce Sales presentations
- Process Dealer Portal activity including sign ups, queries and password resets
- Provide dealer support by resolving registration queries
- Upload ad hoc bulk registration files
- Liaise with external businesses sharing a mutual interest in our clients to provide various services, such as online training
- Providing telephone support to dealers where required
- Provide general administration assistance to the Sales Support team
Skills & Attributes
- Excellent communication skills
- Ability to work under pressure
- Highly motivated team player
- A proactive ‘can do’ attitude
- Attention to detail is key
- Able to meet tight deadlines
- Organisational skills and prioritising own workload is key
- Excellent numerical skills
- Excellent interpersonal skills and the ability to work closely within a team are essential
Qualifications & Experience
- Basic working knowledge of Microsoft Excel and Word
- An intermediate level of Microsoft Outlook
- Confident approach with the ability of dealing with people at all levels
- Ability to work in a fast paced team
- At least two years’ experience in an administrative role