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Business Support Administrator (Fixed Term Contract - 6 months)

The primary function of the Business Operations Administrator role is to provide administrative support to internal departments across head office and field sales teams. This role is a fixed term contract for a period of 6 months.

Principle Responsibilities

  • Handle all Business Partner management tasks including creating new Business Partners for partial refunds, GAP claims and repairers and BACS amendments
  • Manage bank account changes/cancellations for both business clients and retail customers
  • Establish excellent working relationships with all internal departments and Sales teams
  • Printing, binding and laminating tasks to produce Sales presentations
  • Process Dealer Portal activity including sign ups, queries and password resets
  • Provide dealer support by resolving registration queries
  • Upload ad hoc bulk registration files
  • Liaise with external businesses sharing a mutual interest in our clients to provide various services, such as online training
  • Providing telephone support to dealers where required
  • Provide general administration assistance to the Sales Support team

Skills & Attributes

  • Excellent communication skills
  • Ability to work under pressure
  • Highly motivated team player
  • A proactive ‘can do’ attitude
  • Attention to detail is key
  • Able to meet tight deadlines
  • Organisational skills and prioritising own workload is key
  • Excellent numerical skills
  • Excellent interpersonal skills and the ability to work closely within a team are essential

Qualifications & Experience

  • Basic working knowledge of Microsoft Excel and Word
  • An intermediate level of Microsoft Outlook
  • Confident approach with the ability of dealing with people at all levels
  • Ability to work in a fast paced team
  • At least two years’ experience in an administrative role

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