Service
<p>Claims and Call Handling </p>
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<h3>Tailored contact services for your aftercare products </h3>
Our highly experienced customer contact teams take thousands of calls every day for our clients and policyholders. We tailor our claims and call handling services to each audience, ensuring everyone gets a seamless, professional experience when they need to speak to someone about their vehicle aftercare. Our claims and handling service has received 4.9/5 on our survey scores with this approach.
<h3>Benefits include:</h3>
Your brand
Our claims and call handling services can be fully tailored and branded to your business, for a seamless customer experience.
Extensive experience
Working with the industry’s leading dealers and manufacturers, we handle almost 500,000 calls a year from customers.
Hassle-free
Our efficient and clears claims process alongside our highly experienced, professional call handling teams ensures a hassle-free experience for your customers. Fast response rate – The average claim approval time for our vehicle warranty and add-on insurance products is just one working day.
Reliable Partner
Our claims and call handling teams have been representing the industry’s leading manufacturers and dealerships for over 45 years, providing their customers with a first-class, seamless service.