Car Care Plan Protex
<p>Delivering dedicated connected services to vehicle manufacturers, retailers and their customers. </p>
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<h3><strong>What is Protex?</strong></h3>
Car Care Plan Protex provides Vehicle Manufacturer and Retailer branded Motor Insurance and Accident Management services to the UK market. Alongside our network of partners, we utilise the latest innovations in connected data and technology to continually transform our business to deliver customer needs and our future goals.
<h3>What We Provide </h3>
Our market leading vehicle manufacturer and retailer solutions uniquely integrate with customer focused services.
Branded Insurance Solutions
Our market leading affinity insurance schemes provide vehicle manufacturer and retailer customers with a fully branded experience.
Connected Car and Telematics Solutions
We offer strategies to allow vehicle manufacturers and retailers to fully convert all vehicle alerts into commercial opportunities and deliver a highly personalised post-accident customer care service that will increase brand loyalty and customer satisfaction, and income.
Network Services
We offer vehicle manufacturers and retailers network management and consultancy on a wide range of business areas with focus on aftersales.
Accident Aftercare Solutions
Our free post-accident customer service means every brand customer receives a fully branded claims experience and vehicle manufacturer approved repair no matter who their insurer is.
<h3>Our Clients </h3>
We have long-term partnerships with a wide range of vehicle manufacturers and retailers.
<h3><strong>The Protex Vision</strong></h3>
Designed with vehicle manufacturers in mind to drive increased sustainable growth and customer retention.
Modernisation
Modernisation of the propositions in-line with changing customer habits and needs, through the use of market leading data analytics and technology.
Ease of access
Delivering capabilities through mobile and self-service Apps, providing customers with convenient ease of access to integrated services to maintain and secure the customer within the overall branded experience.
Multi-year subscriptions
Eliminating dependency on annual renewal cycles by moving more customers onto longer term, multi-year subscriptions with integrated products, providing greater annuity of revenues and customer retention.
Extending the duty of care
Extending the duty of care to customers and their welfare management, whether in relation to protection of their vehicle asset or the shift to proactive crash detection and intervention alerts.
The Protex Portfolio- Motor Insurance
- Accident Assistance
- Approved Repair Network Management
- Cosmetic Insurance
- Gap Insurance
- In-Brand Courtesy Car
- Tyre & Alloy Insurance
- Electric Vehicle Services
- Driveaway Insurance & Excess Protect Voucher
- Flexible Approved Repair Network
The Benefits of Protex
claimItem1Title Increased customer base
claimText1 Significantly increased insurance customer base through new customer acquisition channels means significantly greater customer base for incremental adjacent income.
claimItem2Title Early customer capture
claimText2 Multi year contracts in partnership with finance companies and agile insurance products provides early customer capture into Protex mobile applications and integration into our Connected FNOL capabilities.
claimItem3Title Customer retention
claimText3 Increased customer retention allows continued provision of services throughout the Protex product portfolio as more customers remain within the brand journey.